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Best Practices -
Success with Office Staff

•Empower your office manager - let your office manager lead

•Cultivate a family environment

•Reward good behavior – it’s the small things

•Do your evaluations in a timely manner

•Consequences when warranted

•Give each other grace

•Always be kind! To each other and patients

•Follow through and hold staff accountable

•Hold regular staff meetings

•Encourage and use positive reinforcement

•Support team building activities

Foundation Members

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Formally known as California Oncology

of the Central Valley

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